Guaranteed to fit
Superior Quality Materials used
Only Outdoor Grade inks and fixtures
By placing an order with us, you accept our Shipping and Returns/Refund Policy Terms.
TERMS OF POLICY
All goods are offered for sale subject to available stock or our production cycle ( with respect to custom printing ). If an item is out of stock, we may contact you to offer an alternative. If you do not accept a substitute/alternative item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged. Where part of an order cannot be fulfilled immediately, the part that can be supplied will be dispatched as soon as possible.
Custom Printing orders are subject to our production cycle timeframes and due to the nature of custom production, these items are built only once a paid order is recieved.
All prices are in Australian dollars. Prices include GST unless indicated otherwise. All prices are subject to change without notice.
We ship within Australia only. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment.
Please note that we use Third Party freighting companies and we cannot be responsible for unforeseen delays. Sometimes freight shipped to customers is damaged in transit which is out of our control. We will address each issue in this regard.
It is your responsibility to enter the correct delivery address details at the time of ordering. Please note, we are unable to deliver to a P.O. Box. Please make sure you include the contact name and phone number for the order.
Alternatively, pick up is available in our Melbourne Store only.
Monday-Friday 8:30am-4:00pm
88 Latitude Blvd
Thomastown , Victoria 3074
Free Shipping only applies to new purchases and will not be applied to prior purchases or returns.
If you wish to return your product due to a manufacturing fault, the product must be in new, unused condition. Gazebo Printing can arrange the product return, however, the customer will be invoiced for the return shipping cost and must pay the shipping amount prior to pickup arrangements being enacted. We donot refund due to change of mind.
Custom Printed & Custom Made Products
As this type of product is personalised and made to suit the customer’s specific requests, unfortunately Gazebo Printing cannot provide a refund in the event a customer changes their mind. We will provide pre-print visual layouts ( called Mockup’s ) to customers prior to production.
1. If a customer advises of a manufacturing fault with the custom printed product, we may request photos or the product to be returned to the Melbourne warehouse to review. In the event that there is a manufacturer fault Gazebo Printing will reproduce the product for free of charge.
2. If a customer places an order, and then wishes to cancel the order to then seek a refund of monies paid, they must do this PRIOR to production of the custom printed item. This must be done in an explicit email addressed to graphics@gazeboprinting.com.au and sales@gazeboprinting.com.au. This email must be dated and confirmed recieved by Gazebo Printing before we embark on the design process as a minimum, and at the very latest, before we physically manufacture the item. If an order cancellation request is recieved after manufacture start , then no refund is payable, as we have incurred significant costs and cannot resell the item to another customer, as its personalised to a specific customer and may contain trademarks and registered design material. Items in this situation will be delivered to the customer as per normal.
To return your item, delivery charges must be covered by the customer.
Return Postal Address:
Gazebo Printing
88 Latitude Blvd
Thomastown , Victoria 3074
Phone: 03 9431 5020 – Option 9
shipping@gazeboprinting.com.au